Automated Receptionist

Automated Receptionist Benefits:

• Reduce time spent on non-revenue calls
• Create a consistent image across all of your locations
• 24-hour access for customers
• Make real-time changes yourself

Automated Receptionist allows you to design and implement your own professional call answering service to handle incoming calls to your business.

You create simple menu(s) of choices for your callers -- using options to transfer to live phone numbers, leave a voicemail, or listen to pre-recorded information. Meanwhile, your staff is free to handle calls that count, while all standard questions are routed to the appropriate area.

How can Automated Receptionist help?

• Reduce the number of non-revenue generating inquiries your location receives by as much as 40%
• Redirect customer service calls to appropriate - and often more cost efficient - resources
• Enable employees to handle revenue-generating prospects and phone calls
• Improve customer service by providing desired information quickly, accurately and consistently
• Retain the ability to establish immediate contact with live personnel
• Eliminate busy signals
• Provide around-the-clock access



Automated Receptionist Features:

• 3 levels of customizable menus
• Record prompts or use text-to-speech generated prompts
• Self service console for creation and real time modification of call flows
• Move or forward your existing main phone number over to the service
• Menu options include
  • Transfer to a phone number
  • Transfer to an existing voicemail
  • Play pre-recorded information (hours and directions)
  • Repeat menu

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